Unwanted, unsolicited, advertising e-mail,
commonly called 'spam', has become a huge problem. It's reached such staggering
numbers that most e-mail services and Internet Service Providers (ISPs)
have resorted to putting some sort of blocking or filtering system in place
or have begun relying on self-proclaimed blacklists to tell the good guys
from the bad.
We acknowledge their intention to protect
us from spam, but everyone agrees that the current systems for stopping
spam are not even close perfect solution. They all too often block important
e-mails that you've requested, but that fits somebody's idea of what spam
looks like. The more responsible anti-spam companies and activists are
working hard to cut down on these 'false positives', but in the mean time,
you might surprisingly find you're not getting the e-mails you subscribed
to...
As it happens, there's something you can
do to keep the e-mails you value from being marked as a false positive
trap. You can fight the blacklists with a 'white-list'. White-list every
new subscription right at the start, before your delivery is interrupted.
One
thing you can do on any e-mail system you're using is to
add the address in the "From" line of the desired e-Letter
to your address book. There are several addresses we send mail
from, due to our use of multiple servers; you should whitelist the following
addresses:
- questions@info.renownhealthproducts.com
- nhncomp@m1ve03.jda001.net
- nhncomp@m1ve04.jda001.net
- nhncomp@d2qt01.jda002.net
- nhncomp@m2qt01.jda002.net
- nhncomp@m2qt02.jda002.net
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Every e-mail system is different. Below
are instructions for some of the more popular ones. If yours isn't here,
please contact your ISP's customer service department for their instructions.
If you're using some sort of spam filtering or blocking software yourself
(in addition to what your ISP provides), we've also listed instructions
on how to exempt your valued e-mails from some of the more popular of those
programs.
To find instructions for your e-mail provider
or software, scroll down or use the menu on the right.
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For
AOL version 9.0: you
can make sure that valued e-mail is delivered to your Inbox by adding the
sending address to your "People I Know" list.
- Open the latest issue of the desired Natural Health News Report e-mail.
- Click the Add Address button (over on the right) to add that
sender to your "People I Know" list.
If you're using an earlier version of AOL, you'll need to set
your Mail Controls instead. Here's how:
- Go to Keyword Mail Controls.
- Select the screen name the Natural Health News Report e-mail is coming to.
- Click Customize Mail Controls For This Screen Name.
For AOL
version 8.0: Select Allow
email from all AOL members, email addresses and domains.
- Click Next until the Save button shows up
at the bottom.
- Click Save.
For AOL version 7.0: In
the section for "exclusion and inclusion parameters", include the
domain of the "From" address (naturalhealthnewsreport.com).
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To make sure that Natural Health News Report e-mail is delivered to your Yahoo Inbox (not the Bulk Mail
folder), you can set up Yahoo to filter it to your Inbox. Here's how:
- Open your Yahoo mailbox.
- Click Mail Options.
- Click Filters.
- Next, click Add Filter.
- In the top row, labeled From header:, make sure contains is
selected in the pull-down menu.
- Click in the text box next to that pull-down menu, then enter each of the addresses
in our sending address list.
- At the bottom, where it says Move the message to, select Inbox from
the pull-down menu.
- Click the Add Filter button again.
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If you're
using Hotmail, you can make sure that Natural Health News Report e-mail is delivered to your
Inbox by adding the "From" address to your Safe List. Here's how:
- Log on and click the Mail tab to get into your mailbox.
- Click Options (it's over at the top right, next to Help).
- Click Junk e-Mail Protection.
- Select Safe List.
- In the space provided, enter each of the addresses
in our sending address list.
- Click Add.
- When you see the address you entered in the Safe List box, click OK.
Alternatively, you can add the "From" address to your
Contacts list:
- Open the most recent e-mail from the sender you want to whitelist.
- Click the Save Address button. (It's over to the right in
the line of options just above the e-mail.)
- Click OK.
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If you're
using Outlook 2003 for your e-mail, you can make sure sure The Natural Health News Report e-mail
is delivered to your Inbox by letting Outlook know you consider it safe. There
are a few ways you can do this:
- Open any e-mail from Natural Health News Report, then add the sender or
the sender's domain to your Safe List.
Or...
Or...
- Open any e-mail from Natural Health News Report, then select Mark as
Not Junk.
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If you're
using Pegasus Mail (4.0 and up) for your e-mail, you can make sure sure The Natural Health News Report e-mail
is delivered to your Inbox by putting our address in its global whitelist. There
are a few ways you can do this:
- Open any e-mail from Natural Health News Report, then add the sender
to your whitelist by right-clicking on the message,
choosing "Add Sender's Address To..." and then "Global Whitelist".
Or...
- Add each of the addresses
in our sending address list to the Global Whitelist in
"Spam and Contact Controls" in the "Tools" menu.
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If you're
using Earthlink, you can make sure Natural Health News Report e-mails are delivered
to your Inbox by adding the sending address to your Address Book. Here's how:
- Click on Address Book (it's over on the left, below your
Folders).
- When your Address Book opens, click the Add button.
- On the Add Contact screen, find the Internet Information box.
- Enter each of the addresses
in our sending address list into the top Email box.
- Click Save.
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If you're
using MSN version 9 for your e-mail, you can make sure Natural Health News Report's e-mails
are delivered to your Inbox by adding the sending address to your Safe List. Here's
how:
- Click on Settings: E-mail | Junk e-mail (it's at the bottom
left of the screen, just above Calendar).
- On the E-mail settings screen, click Junk E-Mail Guard.
- Select Safe List.
- In the space provided under "Add people to the safe list", enter each of the addresses
in our sending address list
- Click Add.
For older versions of MSN,
you add our sending address to your Safe List like this:
- Click on E-mail settings (it's at the bottom left of the screen,
just above Calendar).
- On the E-mail settings screen, click Junk Mail.
- Select Safe List.
- Click Add an item to this list.
- When the Add To Safe List box appears, enter each of the addresses
in our sending address list
- Click Add.
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If you're
using Verizon for e-mail, you can make sure that Natural Health News Report e-mails are
delivered to your Inbox by adding the "From" address to your Safe List. Here's
how:
- Go to your Verizon Inbox.
- Click Options.
- Select the Block Senders tab (near the top of the screen).
- On the Block Senders screen, you'll see both a "Block Sender List" and a
"Safe List". In the space where it says, "Enter e-mail address or sub domain
to always accept even if the domain is blocked", enter each of the addresses
in our sending address list
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If you're
using Google's gmail for e-mail, you can make sure that Natural Health News Report e-mails
are delivered to your Inbox by either adding the
sending address to your Contacts list or by marking any incorrectly filed e-mail
as "Not Spam". Here's how:
- Open the latest issue of the e-mail you want to whitelist.
- Click the More Options link. It's on the title line of the
e-mail, over on the right, next to the date. (If you see "Hide Options" instead,
then you already have the extra options visible and can just skip this step.)
- When the extra options are visible (just below the subject line), click the Add
sender to contacts list link.
If one of your Natural Health News Report e-mails
has been filtered into the Spam folder, you can prevent that ever happening again:
- Click on the Spam link to open your Spam folder.
- Click on the wrongly filtered e-mail to open it.
- Click the Not Spam button at the top of the e-mail (right
next to "Delete Forever").
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If you're
using SpamCop to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from
the filtering process by adding the "From" address to your Whitelist. Here's how:
- Open your browser and go to this page: http://webmail.spamcop.net/
- Log into your SpamCop account.
- Click on the Options icon in the toolbar.
- Under Mail Management (in the middle), click SpamCop Tools.
- Select Manage your personal whitelist.
- Near the bottom, where it reads "Click here to add to your whitelist", click
on Click here.
- Enter each of the addresses
in our sending address list in the first empty slot.
- Click Submit.
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If you're
using Spam Assassin to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from the filtering process by adding the "From" address
to the Whitelist in your User Preferences. Here's how:
- Search your hard drive for the spamassassin folder, then
open it.
- In that folder should be a file named user_prefs. Open it with a
text editor (Notepad, for example). If there is no such file, you can create
it. The detailed instructions are at http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html.
- Make a new (blank) line in the file. On that line, enter whitelist_from,
followed by each of the addresses
in our sending address list
- Save the file and close it.
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If you're
using McAfee's Spamkiller to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from the filtering process by adding the "From" address to your
list of Friends. Here's how:
- On the Spamkiller sidebar, click Friends.
- Click Add.
- Enter each of the addresses
in our sending address list
- Click the OK button.
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If you're
using Mailblocks to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from the filtering process by adding the "From" address
to your "Accept Mail From" list of addresses. Here's how:
- In Mailblocks, click the Addresses tab.
- Select New.
- Enter each of the addresses
in our sending address list
- In the Receiving Options, select Accept Mail From This Address.
- In the Other Options, make sure Display in People Picker is not selected.
- Click Submit.
- Click OK.
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If you're
using MailShield to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from
the filtering process by adding the "From" address to your list of Friends. Here's
how:
- On the MailShield toolbar, click Friends.
- Click Add.
- Enter each of the addresses
in our sending address list
- Click the OK button.
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If you're
using MailWasher to filter your incoming e-mail, you can exempt valued e-mail from
the filtering process by adding each of the addresses
in our sending address list to
your list of Friends. Here's how:
- In MailWasher, select Tools.
- Select Blacklist & Friends.
- On the right-hand side is the "Friends" list. Click the Friends Add button.
- Select Plain email address.
- Enter each of the addresses
in our sending address list then click OK
- Click OK again.
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If you're
using CleanMyMailbox to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from the filtering process by adding our "From" address
to your Whitelist. Here's how:
- Click the Whitelist button.
- Add to the list each of the addresses
in our sending address list
- Click the Submit List button.
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If you're
using Oddpost to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from
the filtering process by marking it as "Not Spam"--but only if it has been incorrectly
identified as spam in the first place. Here's what to do:
- Find any e-mail from The Natural Health News Report that's in your Probably Spam folder.
- Click on that e-mail to select it.
- Click the Move to Inbox and Mark as Not Spam button.
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If you're
using Spam Inspector to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from the filtering process. Here's how:
- Open Outlook.
- On the Spam Inspector menu or toolbar, find and select Manage Friends
List .
- In the Add a New Friend area, select E-mail .
- Enter each of the addresses
in our sending address list
- Click the >> (add) button.
- Click Close .
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If you're
using Spam Interceptor to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from the filtering process. by adding each of the addresses
in our sending address list to
your list of Trusted senders. Here's how:
- Open Spam Interceptor and select Authentication Lists .
- Click Trusted .
- Enter each of the addresses
in our sending address list
- Click Add .
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If you're
using Spam Sleuth to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from
the filtering process by adding each of the addresses
in our sending address list to
your list of Friends. Here's how:
- Open Spam Sleuth.
- From the File menu, select Configure .
- In the Friends category, make sure Active is selected.
- In the space provided for the list, make a new (blank) line and on it enter
each of the addresses
in our sending address list.
- Click OK .
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If you're
using Spam Butcher to filter your incoming e-mail, you can exempt Natural Health News Report e-mails
from the filtering process by adding each of the addresses
in our sending address list to
your Know Senders list. Here's how:
- Open Spam Butcher and click the Configure button.
- Select the Known Senders tab.
- Under Known Good Senders and Recipients, click Add .
- Enter each of the addresses
in our sending address list and click OK .
- Click OK .
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If you're
using Spameater to filter your incoming e-mail, you can exempt Natural Health News Report e-mails
from the filtering process by adding each of the addresses
in our sending address list to
your list of Approved Senders. Here's how:
- On the Spameater sidebar, click Filters .
- Select the Approved Senders tab.
- Click Add Filter .
- In the Address space, enter each of the addresses
in our sending address list
- For Address Type, select Full Email Address .
- Click OK .
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If you're
using Cloudmark's SpamNet to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from the filtering process by adding each of the addresses
in our sending address list to
your Whitelist. Here's how:
- Open your Outlook Inbox.
- On the Cloudmark SpamNet toolbar, click Options .
- Click Advanced.
- Select the Whitelist tab.
- Click the Add button.
- Enter each of the addresses
in our sending address list and click the OK button.
- Click OK again, then Yes, then OK one
last time.
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If you're
using SpamPal to filter your incoming e-mail, you can exempt Natural Health News Report e-mails from
the filtering process by adding each of the addresses
in our sending address list to
your Whitelist. Here's how:
- When SpamPal is running, find the SpamPal icon in your Windows system tray
and right-click on it.
- Select Add to Whitelist .
- Enter each of the addresses
in our sending address list,
- Click Add .
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Many
popular e-mail programs, including older versions of Outlook, Outlook
Express, Eudora,
and Netscape Mail, don't
provide a convenient way for you to white-list the folks you want to receive e-mail
from. If you're using this sort of e-mail system and you either aren't getting
e-mail you value or want to make sure you continue to receive it in the future,
you can do something about
it.
Contact the customer service people or the postmaster at
the company that provides your e-mail or Internet connection (your ISP). Explain
to them what subscriptions are e-mail that you asked for (or paid for)
and value. Ask them if they can white-list the sender. (Unfortunately, some e-mail
systems don't allow white-listing.) If they do white-list, they'll probably ask
you for some information about the publisher. Here's what to tell them:
- Sending Address: If your ISP asks for the "sender" or "from" address,
give them the addresses
in our sending address list.
- Domain: If your ISP needs to know the domain Natural Health News Report is mailing from, try forwarding them one of our e-mails. The domain
is in the "header" of every e-mail. If that doesn't work, you'll have
to contact the publisher to ask them what domain they're sending from. There
might be more than one, especially if you have multiple subscriptions.
IP Address: If your ISP asks for the sending
IP address, try forwarding them one of our e-mails. The "originating IP" is in
the "header" of every e-mail. If that doesn't work, you'll have to contact us to
ask what IP address we're sending from.
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